Client Services Officer
Nadi, a Regtech platform based in Luxembourg, is looking for a skilled Client Services Officer to join their Client Services Team. The successful candidate will ensure client’s reporting needs are well understood, properly implemented, and tested within nadi application. In addition, they will be responsible for the day-to-day support of our clients.
About Nadi
Nadi is a unique Regtech platform that automates the production of fund-related reports and documents from a single source of data. Today our solution is used in more than10 jurisdictions. Our vision is to be recognized as the European leader for fund-related financial and regulatory reporting while being a great place to work for our employees.
To strengthen our team, we are looking for a Client Service Officer for the support of existing clients and the onboarding of new business.
Core Mission
You will join our Client Services Team and be in charge of the day-to-day support for our clients. You will ensure client’s reporting needs are well understood, properly implemented, and tested within nadi application.
Role
- Actively participate in drafting the Functional Requirement Document together with the client and the Product Expert Team
- Implement good quality solutions in the application with respect to the Clients’ needs and documentation
- Make sure that implemented solution meets the client’s test cases
- Draft the test reports and testing procedures and provide them to the Client
- Present implemented solution to the Client
Skills required
- Fluent in English, any other European language is a plus
- Good sound of knowledge of Microsoft Word
- Detail oriented, fast Learner, team player
- Client and solution oriented
- Experience in programming and JavaScript will be seen as an advantage
- Knowledge of the investment funds industry and fund reporting will be considered as an asset
Experience
0-5 years in a similar position
Qualification
Associate degree (BAC+2/3) and above, or equivalent experience
Why choose Nadi Solutions?
- Talented and open people with real team spirit
- We are passionate about what we do
- 26 days of vacation + public holidays, flexible working hours, work-life balance, teleworking
Interested in joining our growing Regtech company?
Please send your CV to jobs@nadisolutions.com
Job Ref. NCSO0523
Job Type
Full-time
Salary
Depending on experience
Location
Luxembourg